Privacy Policy

1. Who We Are

Green Car is a car rental service operating in Beira and Tete, Mozambique. We are committed to protecting the privacy of our customers and handling personal data responsibly.

• Beira International Airport, Beira, Mozambique
• +258 823214006
• Greenrent@yahoo.com

2. Information We Collect

When you make a reservation or contact us, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Driver's licence number
• Rental details (vehicle type, pickup/dropoff dates and locations)
• Any special requests you provide voluntarily

We do not collect payment card details directly through our website. Payment arrangements are made directly with our team.

3. How We Use Your Information

The information you provide is used solely for the following purposes:

• Processing and confirming your vehicle reservation
• Contacting you about your booking (confirmation, reminders, changes)
• Verifying your identity and driving eligibility at vehicle pickup
• Responding to enquiries or complaints
• Complying with legal obligations under Mozambican law

4. Legal Basis for Processing

We process your personal data on the basis of:

• Contract performance — to fulfil the rental agreement with you.
• Legal obligation — to comply with applicable Mozambican laws and regulations.
• Legitimate interests — to operate our business and communicate with customers effectively.

5. Data Sharing

We do not sell, rent or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• With our email service provider (used solely to deliver booking confirmation emails)
• With law enforcement or regulatory authorities if required by law
• In the event of a road accident or insurance claim, with the relevant authorities or insurer

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, and for a minimum of 5 years to comply with applicable legal and accounting obligations. After this period, your data is securely deleted.

7. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Our reservation data is stored in a secured database accessible only to authorised Green Car staff.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for any communications at any time

To exercise any of these rights, please contact us at Greenrent@yahoo.com or call +258 823214006.

9. Cookies

Our website may use essential cookies to ensure the site functions correctly (e.g. form submission security). We do not use tracking or advertising cookies. By continuing to use our website, you consent to the use of essential cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please get in touch:

• +258 823214006
• Greenrent@yahoo.com
• Beira International Airport, Beira, Mozambique